Frequently Asked Questions

We serve homeowners in Anoka County, Isanti County, and other parts of east central Minnesota. View our residential service area  for a full list of communities we serve.

Your bill is due every two months.

If your cart is overflowing to the point you cannot close the lid or if you have extra bags next to your cart, you may be assigned an Extra Tip Charge for that pickup.

View a list of accepted items for recycling here  or visit our recycling center’s website for more information on what types of items you can recycle.

We pick up residential recycling every other week.

Download our recycling schedule to see which weeks we will pick up your recycling.

Yes, you can pay your bill over the phone with a Visa or Mastercard. No fee applies.

Yes, online payments, including auto-pay and eBilling, are available on our online portal.

Standard carts are available in red or gray. Pink carts are available for customers who wish to support the The Hope Chest for Breast Cancer.

There is no extra cost for service, but there is a $30, tax-deductible, annual donation that goes to the The Hope Chest for Breast Cancer.

We offer 96-gallon, 2-yard, 4-yard, 6-yard, and 8-yard containers for both trash and recycling.

We don’t currently offer that. Our commercial services come with a service agreement.

Pricing for our commercial waste and recycling services depend on the size of your container, frequency of pickups, materials being collected, and other factors. Please call our office at 763.757.7100 for exact prices.

Yes, we have a 36-month service agreement contract.

Most of our waste and recycling containers are gray.

Yes, we offer locking commercial dumpsters to keep your confidential waste secure.

We service businesses in Anoka County, Sherburne County, and other parts of east central Minnesota. View our commercial service area for a full list of communities we provide commercial services to.

Yes! Please call our office in advance at 763.757.7100 to schedule an extra pickup. There will be an additional fee.

Yes, you can put a moderate amount of building materials in your container, but please do not exceed your container’s weight limit. If the dumpster is too heavy, it may not be collected.

Yes, but there will be an additional fee.

Pricing depends on your location, dumpster size, and length of rental period. Please call or text us at 763.757.7100 or fill out our no-obligation sign-up form for a quote.

It depends on your location and placement:

On private property (like your driveway), a permit is usually not required.

On public streets or sidewalks, you may need a permit, depending on local regulations. It’s best to check with your municipality.

Delivery and pickup generally occur during regular business hours, but you can call or text us at 763.757.7100 to schedule a time. If you can’t be present during delivery, we can discuss placement instructions ahead of time—just ensure the area is clear of any obstructions.

• 10 yd: 6ft wide x 16ft long x 3.5ft high
• 15 yd: 6ft wide x 16ft long x 4.5ft high
• 20 yd: 8ft wide x 20ft long x 4.5ft high
• 30 yd: 8ft wide x 20ft long x 6.5ft high
• 40 yd: 8ft wide x 22ft long x 9ft high

Note: these are typical measurements, but each unit can vary depending on the manufacturer. 

The first week of rental is included in the initial price. Additional weeks are $75 per week.

We will deliver your roll-off dumpster in 1–2 business days.

• Household trash and construction debris are allowed.
• Whole furniture pieces, mattresses, box springs, electronics, appliances, and tires are allowed but will incur an extra $75 fee per item.
• No hazardous materials, such as paint, chemicals, or asbestos, are allowed.
• Yard Waste Accepted, but cannot be mixed with Trash or Construction Debris

Yes!

We accept lead-acid batteries (car batteries, etc.), but we do not accept alkaline batteries.

We are not open on weekends.

Business Hours:

Mon–Thurs • 8:00 a.m. – 4:30 p.m.

Fridays • 8:00 a.m. – 4:00 p.m.

Household trash costs $60 for up to 3 yards plus $30 for each additional yard. This price does not include big and bulky items such as mattresses, couches, and appliances.

Demolition debris costs $60 for up to 3 yards plus $20 for each additional yard.

No appointments are necessary during normal business hours. Please come to the office and our customer service team will assist you.

No, we do not pay for cans or steel. We will dispose of it for no charge, however.